ABOUT PCS
Care rooted in people.
Purpose rooted in community.
Learn about the mission, people, and standards behind Piedmont Counseling Services.
OUR MISSION
Dignity. Strengths.
Possibility.
The mission of Piedmont Counseling Services is to serve persons in need by delivering the highest quality family and individual care. Piedmont Counseling Services will assess needs and create effective and efficient goal oriented treatment plans while respecting individual rights, gender, socio-economic status, race, culture, sexual orientation, religion, and age. It is Piedmont Counseling Services mission to help persons in care establish and maintain a dignified, productive and self-sufficient lifestyle. To achieve this, PCS will provide a coordinated network of community-based services and supports that are person-centered and build on the strengths and resilience of individuals, families, and communities to achieve stable emotional/behavioral health and/or abstinence from chemicals and improved health, wellness, and quality of life.
WHAT GUIDES OUR CARE
A partnership built around you.
Your goals, your voice
We involve you in setting goals and defining what success means for your care.
Dignity and respect
Our mission honors individual rights, backgrounds, beliefs, and life experiences.
Strengths to build on
We recognize the abilities and resilience within individuals, families, and communities.
THE PEOPLE BEHIND PCS
A shared commitment to care.
OUR STANDARDS
How we put our mission into practice.
Explore our approach to care, community relationships, safety, and technology.
Our strategy & guiding principles
- PCS will partner with local social service agencies to identify persons in need.
- PCS will include stakeholders in the development of service plans and ongoing feedback on progress and the quality of care.
- PCS clinicians will be assigned to cases only after thorough training, orientation, and criminal background and professional credential verification.
- Each family or individuals’ treatment plan will begin with a thorough assessment, time sensitive and goal oriented treatment plan.
- Every PCS provider will be held accountable to abide by PCS ethical and legal standards.
- PCS will establish Compliance as a Corporate Competency.
PCS provides services based on these general tenets:
- All human beings have an innate desire to be emotionally, physically, and spiritually healthy. When given support, encouragement, and insight, they will move towards health.
- All human beings have strengths and skills that are admirable and desirable.
- All human beings operate in a connected system of individuals, groups, and organizations that all impact and shape their experiences, beliefs, feelings, and behaviors. When those systems are damaging, or destructive, human beings develop coping responses that may be maladaptive and unhealthy, but are understandable given their circumstances.
- Within all human beings lies the ability to achieve emotional, physical, and spiritual health once barriers to healthy growth are removed.
- Clinicians working with individuals and families facilitate the consumers own natural inclination to health by identifying and capitalizing on the consumers strengths and skills.
- Clinicians acknowledge that all services are for the benefit of the consumer and consider the consumer to be the agent of change in the therapeutic process. As such, the consumer determines goals of treatment and defines the conditions of success.
- Professionals and agencies involved with the consumer are acknowledged to be part of the consumers’ ecosystem and are involved in the therapeutic process as appropriate but are secondary to the consumer and their immediate relations.
Financial opportunities
PCS has contracts with DBHDD to provide services through Medicaid, Amerigroup, Caresource, and Peach State insurances. Referral sources include government social service agencies, private doctors, private mental health providers, and recommendations from previous consumers.
Service area needs
Safety
Technology
QUALITY & ACCOUNTABILITY
Our results, in view.
Review the service reports, audit results, and client feedback published by PCS.
Persons served — 2024–2025
| Funding Source | Number of Consumers |
| Amerigroup | 142 |
| CareSource | 70 |
| WellCare | (Peach State 169) |
| State Funded | 208 |
| Total Persons being Served | 589 |
During the course of 2024 PCS delivered services, across all funding sources, as detailed below:
| Type of Service | Number of Service Units |
| Crisis Intervention | 29 Units of Service |
| CSI Skill Building | 2,361 Units of Service |
| Assessment Services | 2,619 Units of Service |
| Therapy Services | 5,714 Units of Service |
| Care Coordination | 382 Units of Service |
Audit results — 2025
Piedmont Counseling Services Inc_Initial_Depression_CPG Audit Results_Pass
CareSource audit — Q1 2025
CareSource recently conducted a Clinical Practice Guidelines audit for depression in accordance with Georgia Families® program requirements. Covering the period from January 1 to March 31, 2025, the audit evaluated Piedmont Counseling Services’ adherence to clinical standards and the effectiveness of care provided. We are pleased to report that the audit resulted in a satisfactory review. Providers are reminded to continue documenting tobacco, alcohol, and substance use as part of future compliance efforts. We appreciate the continued partnership in delivering high-quality care to CareSource members.
CareSource Medical Records Audit
WE ARE HERE TO HELP
Let’s take the next step.
Our office can help you explore services for yourself, your family, or someone you are referring.



